Breitling Navitimer Quartz Chronograph BT-22

The roles of language in external communication will involve speaking face-to-face with the customers (Samova & Porter, 2004). It can also be a written message like some quotes from an important or even legendary person or a billboard advertisement. From these messages, customers develop an understanding about the company (Stewart et al., 2005). This shows how important are language roles in external communication that can gain profits for Breitling Navitimer Quartz Chronograph BT-14. An organization will get more customers from the messages and actions that express what the organization truly is. It reveals many things to customers and the wider community. Just as internal communication carries information up, down, and across the organization, external communication carries it into and out of the organization (Thill, 2005).

The roles of language in business administration and customer satisfaction are both related in business. Customer satisfaction depends on what and how the customers gain from Breitling Navitimer Quartz Chronograph BT-22 organization after an interaction. Both verbal and non-verbal forms of communication are important in this regard. Communication skills will be used as a first step to reach customers and make them satisfied with the organization's offerings. The more that customers are satisfied, the more the organization gains advantages. Foreign language plays an important role in making customers feel comfortable about buying products or services (Runnakit, 2007). The company needs to use positive and friendly language to show understanding and care for their customers. Listening to customers carefully to know what they need or want from the organization is very important, because it makes the company staff know how to make them satisfy. Consequently, the company can offer them some form of promotion and for products that are directly related to their needs.

Moreover, the company will need to show the same level of care and attention in looking after their customers as well as the first time the company staff meet the customers. This is Breitling Navitimer Quartz Chronograph BT-28 after-sales service which should impress customers and will build loyalty to the organization in their minds. For example, mobile phone call centres answer any questions from customers and so need to use a form of speaking that includes concision, completeness, effectiveness and positivity to help customers understand the answers and to feel good and satisfied with the service received.

Language and culture cannot be separated and are in fact part of each other (Jenkins, 2000). Culture has a component that consists of words. Attempting to communicate Breitling Navitimer Quartz Chronograph BT-29 through the transmission of a message to someone from a different cultural background runs into the danger that cultural differences will lead to misunderstanding (Robock, 1989).